Frequently asked questions
How Much is Delivery?
On orders over £25 we do not charge delivery, if you order between £0.01 - £24.99 we charge £2.95
Is there a Minimum order?
There is no Minimum order, however is you order below £25 a delivery charge will be payable of £2.95
How can I contact you?
Please email us with any queries you may have to firstname.lastname@example.org or via the contact us page on the website.
How quickly will I receive my order?
We aim to ship your order as soon as possible after your order being placed.
Do you deliver to Europe?
We don't currently deliver to Europe.
Do you sell to Trade?
We do not sell to trade ourselves, however we work with a UK Pet Accessories distributor who can.
I have ordered the wrong product, what can i do?
If you realise you have ordered the wrong product before you have received it, we will see if we can cancel the order before it is despatched.
Do you want a brand ambassador?
We would love to hear from you if you have a good social media follwoing and want to promote our products.